Return Policy

Return and Refund Policy

The terms and conditions for returns and refunds of products purchased from aisricollection.com ("Website") are outlined in this Return and Refund Policy ("Policy"). By using our website to place an order or complete a purchase, you hereby declare your acceptance and consent to the terms and conditions outlined in this policy.

Returned Items

  1. Return Eligibility: Returns are permitted solely under the subsequent conditions:

    • Damaged during transport: Within forty-eight hours of receiving your order, you are required to notify us via email at info.aisricollection@gmail.com if the product is damaged during transport. Kindly provide your order number, the SKU code of the product, and a comprehensive justification for the return, accompanied by images.
    • Incorrect product delivered: Within forty-eight hours of receiving your order, you are required to notify us via email at info.aisricollection@gmail.com if you have received the incorrect product. Kindly provide your order number, the SKU code of the product, and a comprehensive justification for the return, accompanied by images.

  2. Return Procedure: Once our customer service department receives your email concerning the delivery of an incorrect or damaged product, they will furnish you with additional guidelines pertaining to the return process.

  3. Return Shipping: We will furnish you with return instructions for the product once your request for a refund has been granted. It is the responsibility of the consumer to coordinate and pay for the shipping expenses related to the product return. We advise using a trackable transportation service to ensure that the returned item is delivered in a timely manner and in good condition. Aisri Collection disclaims any liability for loss or damage that may occur during the return shipping procedure.

  4. Validation and Refund: Every return is evaluated by our quality assurance team at Aisri Collection. Once the verification process is complete and successful, the refund will be processed on an individual case basis. Please note that shipping charges are non-refundable. Any deductions made for handling or shipping will be reflected in the refund amount. We anticipate that your refund will be processed and available to you within two business days, or within forty-eight hours, of the date we receive your shipment.

Size Exchange

  1. Should you place an order for the incorrect measurement, we reserve the right to make one complimentary alteration to the product. The customer, nevertheless, shall be liable for the shipping expenses linked to the size modification.

Adjustments to the Policy

  1. Without prior notice, we reserve the right to modify or update this policy at any time. It is your duty to periodically evaluate this policy for any modifications. Your continued use of our website and purchase activity following the implementation of any changes to this policy will indicate your agreement with the revised terms.

Customer Support

Please contact our customer service department via the details supplied below if you have any inquiries or apprehensions concerning this policy or the procedure for returns and refunds.

Aisri Collection
501 Santorini Drive,
Cary, North Carolina 27519, USA
Email: info.aisricollection@gmail.com
Phone: (+1) 919-454-0650

It should be noted that this Return Policy is exclusive to orders submitted on our website, aisricollection.com. It does not extend to the operations of companies or individuals whom we do not employ or manage, nor does it pertain to the practices of organizations which we do not own or control.